Skills · capability

Work you do every week can run without you.

A skill is written with Ask Tightly in a conversation and then runs on its own. Every one starts by telling you and writing nothing, and climbs only as far as its own evidence has earned. It drops back the moment that evidence turns.

Tightly
Plan/Buy plan + OTB
Live
Merchandise plan · reconciled live94% plan confidence
CategoryPlanML forecastVar
Outerwear$3.20m$3.39m+6%
Knitwear$2.40m$2.61m+9%
Denim$1.80m$1.74m−3%
Dresses$1.40m$1.37m−2%
Accessories$0.90m$0.88m−2%
TightlyDresses settled to −2%. $180k of OTB released to Knitwear.
The problem today

What breaks when automation is a switch with two settings.

1Todaythe broken state

Automation is a switch, and neither setting is right

Off means a person does the same job every week. On means it runs unsupervised and you find out afterwards whether that was wise. There is nothing in between, so the switch stays off on everything that matters.

2Todaythe broken state

Nothing tells you how often it was right

No eval count, no fire rate, no record of the times it should have acted and did not. Trust has to be a feeling, so it never arrives.

3Todaythe broken state

The same work, every Monday, forever

Chasing the quiet account, re-forecasting after a stockout, drafting the week eight markdown. All of it is a pattern, and none of it gets easier the twentieth time.

4Todaythe broken state

An agent that can do anything can break anything

Give it write access and a cancelled order is one bad inference away. So nobody gives it write access, and the agent stays a chat window.

How Tightly does it

Three steps from a conversation to work that runs without you.

TightlyTightly · skills· three stages from data to decisionLive
01Connect

Describe the job in a conversation

Ask Tightly drafts the skill from what you tell it, or you start from one of ours. It can also offer you one: a pattern it has seen in your own actions, with how confident it is and whether it tested the idea against your history.

Write a skill
02Plan

It tells you, and writes nothing

On the bottom rung the skill sends its reasoning and every act stays with a person. You are reading its judgement, not living with its consequences, and that is the point of starting there.

Tells you
03Act

It climbs as far as the evidence takes it

The gates are on its page, the press is yours, and the drop back is automatic. An irreversible write parks for a person at every rung, so the top of the ladder is still not a blank cheque.

Proven 15 of 16 · fires 96%
TightlySkillsfires · your last 90 daysWrite a skillStart from one of ours

One decision is waiting on you. Everything else ran inside its limits.

Waiting on youCancel PO-4471, 2 weeks late, $38kparked 2h ago · a cancel cannot be undoneApproveHold
SkillGoes as far asProvenFiresState
Chase a quiet accountOn a schedule · Monday 07:00Does it quietly15 of 1696%Live
Re-forecast on a stockoutOn an event · stock hits zeroDoes it, then tells you12 of 1291%Live
Draft the markdown at week 8When a condition holdsDrafts it, you approve8 of 974%Live
Flag a supplier slippingOn an event · ASN lateTells youNot yet runNot yet back-testedDraft

Below 90% a skill is marked under-triggering. A skill cannot be published until its evals pass, and it drops a rung on its own when the evidence turns.

Noticedyour own actions in Tightly, and nothing beyond it
You re-balance Knitwear across the northern doors most Mondays.StrongSeen 11 times in 13 weeks · Tested against your historyTake itNot worth it
A skill taken from Noticed starts at Tells you, like every other.·A rung is a person’s press once the gates are open, never a switch.An irreversible write parks at every rung, including the top.
Why teams change

What changes once the work runs itself.

It starts by telling you, and writing nothing

Every skill is born on the bottom rung. It sends you the reasoning and every act stays with a person, so the first thing you learn is whether its judgement is any good before it is allowed to act on it.

A rung is earned, never granted

The gates a version has to pass are on the skill's own page, and the move up is a person's press once they are open. Nobody can hand a skill more authority than its evidence supports.

Demotion is automatic

When the evidence turns, the skill drops a rung on its own. You do not have to be watching for the week it starts being wrong.

An irreversible write always parks

At every rung, including the top one. A cancel, a markdown, anything that cannot be undone waits for a person, and that is not a setting somebody can switch off.

Proven, in a number you can read

Each skill carries its eval count and the share of events it actually fired on. Below ninety per cent it is marked under-triggering, and it cannot be published at all until the evals pass.

Your agents

Ask Tightly writes them

Describe the job in a conversation and it drafts the skill. It also notices patterns in your own actions and offers to write those, saying how confident it is and whether it tested the idea against your history.

Meet the agents
Tightly agent
just now · within your limits
Live

Re-forecast ready: 3 categories have drifted from plan this week. Want me to stage the moves for your review?

Drifted vs plan · this weekΔ wmape
Tailored Trousers+9%8%
Woolly Layers−12%11%
Activewear+5%9%
Rebalance 240u DC → SFRe-baseline OTB Q3Hold buy on OCN-072
Stage movesReview firstLogged · audit ready
What this replaces

The automation you were offered, and the ladder Tightly runs.

Automation as a switch

Two settings, and neither is the one you want. Off means a person does it every week. On means it runs and you find out afterwards whether that was wise.

Auto-reorderOff
Auto-markdownOff
Auto-allocateOn

Nothing says how often it was right, so the switch stays off on everything that matters.

Trust you can measure: none
Tightly · a skill

Four rungs, and a skill starts on the first one. Each move up is earned against its own evidence and pressed by a person, and it drops back on its own when the evidence turns.

1Tells youwrites nothing
2Drafts it, you approveone press, through approvals
3Does it, then tells youreversible writes, announced
4Does it quietlyreversible writes, logged

Proven 15 of 16, fired on 96% of its events.

An irreversible write still parks for a person, at every rung.

Trust you can measure: an eval count and a fire rate
FAQ

Questions buyers ask, answered straight.

Something not covered here? Talk to the team.

Can a skill place an order or cancel one?

It can draft either. Anything that cannot be undone parks for a person at every rung, including the top, and that is not a setting. Reversible writes are what a skill is eventually allowed to do on its own.

How does a skill earn a promotion?

Against its own evidence. The gates a version has to pass are shown on its page, and once they are open the move is a person's press. Nothing grants a rung, and the drop back down is automatic when the evidence turns.

Where does it get the idea from?

You describe the job in a conversation with Ask Tightly, or start from one of ours. It will also offer you one it noticed in your own actions in Tightly, with how confident it is and whether it tested the idea against your history.

What if it stops firing?

The list marks it. Every skill carries the share of events it actually fired on, and below ninety per cent it reads as under-triggering, because a skill that quietly stops is worse than one that fails loudly.

Which plan does this need?

Skills are part of Tightly Essentials and above. Lite has Ask Tightly on ten fixed charts.

Earned, not switched on. See a skill climb the ladder on its own evidence.

There's nothing to rip out. Tightly runs on your existing ERP, EDI, e-commerce and POS. Give us 30 minutes and we'll walk you through it.