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Glossary

Inventory & availability

What is fill rate?

The share of demand actually met from available stock.

Why it matters: It's the realized version of service level, and the number customers feel.

How it's worked out: Fill rate = units shipped on time ÷ units ordered × 100.

Related terms

service level

The share of demand you intend to meet from stock without a stockout.

a stockout

Running out of a product customers want to buy.

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