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Customer story · Face the Future

Scaled 4× into new categories — with the same lean team.

How a fast-growing beauty retailer moved off spreadsheets onto one connected plan, and grew into a facility four times the size without growing the planning team.

Face the Future
$1.4M

Working capital freed

1.5×

Inventory turns

−23%

Stock holdings

Facility, same lean team

The challenge

Face the Future was growing fast, but the planning ran on spreadsheets that couldn't keep up. As the range and the channels multiplied, reconciling the buy, the stock and the sell-through by hand became the bottleneck on growth.

What changed

They moved planning onto one connected model — demand, open-to-buy, allocation and replenishment reconciled live — with agents taking the repetitive reconciliation inside the limits the team set.

Instead of rebuilding a spreadsheet every time the buy changed, the team planned on the live signal and acted on drift while there was still a window to act.

The result

Face the Future scaled into a facility four times the size and expanded into entirely new categories — managing it all with the same lean team, while lifting full-price sell-through and turning stock faster.

We scaled into a facility four times the size and expanded into entirely new categories — managing it all with the same lean team. Tightly didn't just automate our stock, it gave us the confidence to grow.
Mark · eCommerce & Ops Director · Face the Future

Plan with confidence. One set of numbers, every team, every week.

There's nothing to rip out. Tightly runs on your existing ERP, EDI, e-commerce and POS. Give us 30 minutes and we'll show it on your own categories.